◆ Lillytales
Contact us
Lillytales is an independent review site covering online pokies for players in Australia. Whether you have spotted an error, have a question about a review or want to discuss a partnership, the addresses below reach the right person. A short, specific message with links or screenshots helps us respond properly.
Editorial and corrections
Write to editor@lillytales.com with the page link, the exact statement you believe is wrong, and any source or screenshot showing the current information.
editor@lillytales.com
General questions
Use info@lillytales.com for questions about the site, how our reviews are written, or general reader feedback. Include enough detail for us to understand what you need.
info@lillytales.com
Partnerships and advertising
Send commercial enquiries to partners@lillytales.com with your company name, the brand involved and a short proposal. Partnership discussions never influence rankings or review scores.
partners@lillytales.com
Usually within 2 business days · Corrections & updates
Frequently Asked Questions
How quickly will I get a reply?+
We read every message and aim to reply within a few business days. Correction reports sent to editor@lillytales.com are prioritised because they can affect what readers see on a live review. If your message needs checking against a casino's current terms, we may reply once that check is complete.
Can you help me with a problem at a casino?+
We are not the operator and cannot access your account, reverse transactions or release withdrawals. Contact the casino's support team first and keep copies of chats and emails. If the issue suggests our review is out of date, tell us at editor@lillytales.com so we can recheck it.
Can a casino pay to be ranked higher?+
No. Commercial enquiries go to partners@lillytales.com and are handled separately from editorial work. Rankings among the 9 brands we compare are based on our testing and published methodology, and a partnership does not change a score or remove criticism from a review.
Who can I talk to if gambling is becoming a problem?+
Please reach out for support rather than waiting. Gambling Help Online offers free, confidential help around the clock on 1800 858 858 or through its website. You can also register with BetStop, the national self-exclusion register, to block yourself from licensed Australian online wagering providers.